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I turn complex business and user needs into clear strategies, experiences, and creative solutions across research, design, and creative direction.

PEOPLE  /   SYSTEMS   /   BETTER EXPERIENCES

UNDERSTAND

COMPLEXITY.

CREATE WHAT

COMES NEXT.

RESEARCH

STRATEGY

EXPEREINCE

BRANDING

CREATIVE DIRECTION

SCROLL TO EXPLORE

FEATURED WORK

A selection of projects across public sector, consumer brands, and multidisciplinary experiences.

01

Treasury Direct

Simplifying a complex financial service to make it easier to navigate, understand, and trust.

EXPERIENCE STRATEGY    /    SERVICE DESIGN  /   UX DESIGN   /  RESEARCH

02

Reimagining the DMV

Reimaginging the DMV experience at a national scale to make government services more accessible, efficient, and human.

SERVICE DESIGN    /   EXPERIENCE STRATEGY /   RESEARCH  / SYSTEMS THINKING

03

Apollo Chocolate

Creating a chocolate brand from the ground up, from identity and packaging to a cohesive digital world rooted in craftsmanship and storytelling.

BRAND STRATEGY    /    IDENTITY  /   PACKAGING  / CREATIVE DIRECTION

04

Stratex Solutions

Building a cohesive brand experience across digital, physical, and marketing touchpoint to support growth and client engagement.

BRAND STRATEGY    /    IDENTITY  /   PACKAGING  / CREATIVE DIRECTION

Capabilities

Strategy meets creativity. Ideas meet impact.

RESEARCH

User Research
Stakeholder Interviews
Journey Mapping
Insights Synthesis
Strategic Recommendations

STRATEGY

Experience Strategy
Customer Strategy
Service Design
Business & User Alignment
Workshop Facilitation

EXPERIENCE

UX/UI Design
Service Blueprints
User Flows
Prototyping
Digital & Physical Experiences

BRAND & CREATIVE

Brand Strategy
Identity & Packaging
Creative Direction
Web & Visual Design
Content & Communications

MY APPROACH

01

UNDERSTAND

Research, listen, and map the system to uncover the
real problem.

02

ALIGN

Bring people, business goals, and operational
realities together.

03

CREATE

Turn insights into strategies, experiences, brands, and tangible solutions.

Let's build 

what's next.

HAVE A PROJECT IN MIND?

I'D LOVE TO HEAR ABOUT IT.

NASHVILLE, TN

AVAILABLE WORLDWIDE

2026 Lydia Gutridge

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